Why hasn't my order shipped yet?
What if the estimated shipping window has passed?
If it's within 1-2 days, please be patient with us. Occasionally, we experience minor production delays, but you can rest assured that your package will be on its way to you shortly.
If it’s 3 or more days past the estimated shipping window and you haven’t received an email from us about a delay, please contact us at firstname.lastname@example.org. There may have been an issue with your order. Please provide your order number in the email and we’ll be happy to look it up for you.
*Please note that orders are not shipped on the weekends or holidays.