How do I cancel my order?

Please read below to determine if your purchase is eligible for cancellation:

Pre-Order Campaign Products

Purchases of any Pre-Order Campaign Product may be cancelled ONLY if the request is made before the Campaign Close Date. Once the Campaign is closed, your order may not be canceled, returned, or refunded. 

Retail Products

Purchases of any Retail Products may be canceled within 24 hours of the original time of purchase, and will receive a full refund.

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